Privacy policy
Last updated: April 20, 2026
RetroExchange operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). RetroExchange is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect:
- Contact details (name, address, email, phone)
- Financial/payment information
- Account information
- Transaction history
- Communications
- Device and usage data
Personal Information Sources
Collected from:
- You directly
- Website interactions (cookies, analytics)
- Service providers
- Third parties
How We Use Your Information
We use your data to:
- Process orders and payments
- Provide and improve services
- Personalise your experience
- Communicate with you
- Prevent fraud
- Meet legal obligations
- Send marketing (opt-out available)
How We Share Information
We may share data:
- With Shopify and service providers
- With marketing partners
- When required by law
- To protect rights and services
- During business changes (sale/merge)
Shopify Hosting
Your data may be processed by Shopify to operate and improve services.
More info: https://privacy.shopify.com/en
Third-Party Links
We are not responsible for external websites linked from our store.
Children's Data
We do not knowingly collect data from children.
Security & Retention
We take reasonable steps to protect your data, but no system is completely secure.
Data is retained as required for business and legal purposes.
Your Rights
You may have rights to:
- Access your data
- Request deletion
- Correct information
- Request portability
Communication Preferences
You can unsubscribe from marketing emails anytime.
Complaints
Contact us if you have concerns, or lodge with your local authority.
International Transfers
Your data may be stored or processed outside your country.
Changes to This Policy
We may update this policy at any time.
Contact
If you have questions or requests: